This Privacy & Cookie Policy explains our personal data practices and the choices you can make about the way your personal data is used.

Hotel Name (“Hotel Name “, "us", "our" or "we") respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our websites, social media pages we control, software applications available on computers and mobile devices that include a link to this Privacy Policy as well as when you provide your information on the telephone via our call centers or in person (collectively the "Sites"). Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. We are aware of our responsibilities to protect your personal data, to keep it secure and comply with applicable privacy and data protection laws.

You may be asked to consent to the terms of this Privacy Policy when making a reservation, registering for events or promotions or otherwise corresponding with us via the Sites or if required by applicable law. Otherwise your continued use of the Sites will constitute your deemed consent to the terms of this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

Personal Information You Provide

When using our Sites, you may voluntarily provide certain information about yourself or others, such as when you create an account or book a reservation. We may collect Personal Information (information that identifies you or relates to you as an identifiable person) that you may provide through the Sites about yourself or others such as:

Name, date and place of birth, passport and visa information;

Postal address;

Telephone number;

Email address;

Information that allows us to provide specialized services to you or fulfill special requests, such as accommodating health or dietary conditions, but we do not collect sensitive information about you, such as health information, except as reasonably needed for us to provide services to you;

Credit or debit card number, expiration date and security code;

Social media account information;

Stay or trip information and preferences, such as your preferred location/facilities, dates and number of people/children traveling with you;

Demographic information (age, gender, country and preferred language);

IP address; and

Preferences for receiving communications from us or for surveys or promotional offers.